Responsible gambling

We adhere to the highest regulatory standards to ensure fair and transparent gameplay. Our terms and conditions are designed to be clear, and we actively participate in industry initiatives to promote responsible gambling and prevent problem gaming.

What Is Responsible Gambling?

Responsible gambling means treating your time on our platform as entertainment rather than a way to generate income. This includes setting personal limits, being aware of your spending habits, and knowing when to stop.

Signs of problem gambling may include:

• Increasing bet sizes to chase losses
• Gambling beyond your financial means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

We provide a variety of tools designed to help you maintain control over your gaming habits:

• Deposit Limits: Set daily, weekly, or monthly deposit caps
• Wagering Limits: Control the amount wagered per spin or round
• Session Time Limits: Keep track of the duration of your gaming sessions
• Reality Checks: Receive reminders on your activity and balance
• Loss Limits: Restrict how much you can lose within a set period
• Self-Exclusion Options: Temporarily or permanently suspend access to your account

How to Request Limits or Exclusion

You can manage your limits or activate self-exclusion directly through the “Responsible Gaming” section of your account. You may also contact our customer support team via live chat, email, or phone for assistance.

Limit requests are processed within 24 hours, while self-exclusion is applied immediately.

Support for Problem Gambling

If you are concerned about your gambling habits—or those of someone you care about—support is available. Warning signs include:

• Chasing losses
• Borrowing money to gamble
• Lying about gambling activity
• Neglecting work, relationships, or hobbies

For confidential help, please contact:

• GamCare: 0808 8020 133 (UK)
• BeGambleAware: 0808 8010 889 (UK)
• Gambling Therapy: 0203 813 1117 (UK)

Protecting Minors

Underage gambling is strictly prohibited. We use robust age verification procedures to ensure that only adults can access our platform. Parents are encouraged to use parental control software such as Net Nanny or Kaspersky Safe Kids.

Resources and Useful Links

• GamCare
• BeGambleAware
• National Council on Problem Gambling (NCPG)
• The Responsible Gaming Alliance (RGA)